About Circle Home Care

Circle Home Care is a Melbourne-based home care provider established in 2024 to address the increasing demand for high-quality, person-centred aged care. Founded by seasoned professionals with over 65 years of combined experience in aged care and recruitment, Circle Home Care is uniquely positioned to deliver trusted, reliable in-home services that support clients’ independence and desire to age in place.

With one founder bringing 30 years of aged care and nursing expertise and the other contributing 15 years of recruitment and nursing agency management experience, Circle Home Care offers experienced hands - leaving you to rest assured while you access our comprehensive suite of services tailored to your individual needs.

To become more familiar with our business, meet our team of friendly professionals.

Our Mission

To provide respectfully supportive, integrated, and person-centred care that empowers aging Victorians to age in place, within their homes, communities, and networks.

We achieve this by prioritising the recruitment and continuous training of skilled staff, ensuring adherence to all compliance standards, and fostering an environment of continuous improvement. Through collaboration with allied health professionals and support services, we tailor our care to meet your unique needs, ensuring your safety, dignity, and independence. 

 

Learn about

our values

  • We honor your dignity, preferences, and individuality in every step of your care.  

  • Your well-being is our top priority, and we act with honesty and transparency to ensure you feel safe and supported.   

  • We work closely with you, your loved ones, our staff, and healthcare providers to deliver holistic care that meets your needs. 

  • We commit to continuous improvement, investing in a skilled, reliable team dedicated to providing high-quality, expert care for you in the way you need it.

Why Choose Private Home Care?

Did you know that the average wait time for home care packages can be up to 12 months, depending on the level of care required?

For many individuals, the wait can stretch even longer — in some cases, up to 2 years before they’re assessed and placed on the waiting list for a package.

In Melbourne, Home Care Packages are allocated based on assessed need, with priority given to those deemed in the most urgent situations. Unfortunately, this means that many people who need assistance to stay at home, maintain their health, and live independently are left waiting far longer than they should.

This waiting period can disrupt the health, well-being, and dignity of older Australians. However, private in-home aged care offers a solution. By choosing private care, you can access timely, personalised services that allow you or your loved ones to remain at home, enjoy greater independence, and receive the support you need — without the wait.

Contributing Factors to Waiting Times for Home Care Packages (AIHW, MyAgedCare.gov.au, Aged Care Quality & Safety Commission)

Contributing Factors to Waiting Times for Home Care Packages

  1. Funding Limitations (5%)
    While funding is an issue, the allocation has been increasing over the years. However, it still doesn't fully meet the growing demand for high-level care, especially with the rising number of older people requiring assistance.

  2. Bureaucratic Delays (10%)
    The administrative process can slow things down, but this factor tends to have a smaller overall impact compared to others, as reforms are being made to streamline procedures.

  3. Workforce Shortages (20%)
    A critical issue, as there's a significant shortage of aged care workers to meet demand. This contributes to the overall delay in delivering services, but it ranks just below demand and care complexity.

  4. Increased Complexity of Care (25%)
    The higher the level of care required (Levels 3 & 4), the more complex and time-consuming the assessments and care plans become. This factor contributes significantly to the bottleneck.

  5. High Demand and Limited Resources (40%)
    The most significant contributing factor to wait times. The sheer volume of people needing care packages far outweighs the resources available, leading to prolonged waiting periods for many individuals.