Feedback
Let’s work together…
At Circle Home Care, we are committed to providing high-quality care and maintaining open, transparent communication. As an approved Aged Care Provider, we have developed structured systems and procedures to ensure that all feedback and complaints are handled fairly, respectfully, and without fear of reprisal.
We welcome all feedback, whether positive or constructive, as it helps us continuously improve our services. Your insights are invaluable in shaping a safe and supportive care environment for everyone.
To share your feedback or lodge a complaint, simply complete the form on this page. Our Quality Care Advisory Body will review your concerns and reach out to discuss the issue.
We will follow our complaints handling process to find a fair and satisfactory resolution, ensuring your experience is central to every step.
Thank you for helping us enhance the quality of care we provide.
