We offer a wide range of services, including personal care, nursing support, assistance with daily living, domestic help, companionship, home and garden maintenance, and respite care. Visit our Services page for more details.

Our services are available to aging Melbournians who need support to maintain independence and comfort in their homes. We cater to clients with Home Care Packages, private payment options, and other tailored solutions.

Private aged care is paid directly by the care-recipient and provides immediate access to in-home support services. There are no eligibility assessments or waiting periods, and you can choose exactly what services you want, when you want them.

Government-funded care, the Home Care Package (HCP) and Support at Home (SAH) program requires a formal assessment and may involve wait times of several months or more before due to high demand for services.

Yes, we can guide you through the process of applying for and managing your Home Care Package (soon to be the Support At Home Program). We also provide tailored services to meet your specific package requirements.

Contact us via phone, email, or our website form to schedule an initial consultation. We’ll discuss your needs, preferences, and goals to create a personalised care plan. We will also explain pricing, invoices and what you can expect from us in detail.

Absolutely! Our approach is person-centred, allowing you to select services that suit your needs, lifestyle, and goals.

Care Management is a mandatory component of every Home Care Package. These fees cover the professional services required to plan, coordinate, and monitor the care you receive. This includes:

• Developing and regularly reviewing your personalised Care Plan

• Assessing your health, wellbeing, and safety needs

• Coordinating services such as personal care, nursing, and allied health

• Liaising with your GP, family members, and other health professionals as needed

• Responding to changes in your health or care needs

Our goal is to ensure your care remains responsive, consistent, and aligned with your evolving goals and preferences.

All our team members are highly trained, experienced, and qualified, meeting Australian regulatory standards. We prioritise ongoing education to maintain the highest quality of care.

We provide services across Melbourne’s inner suburbs, predominately within a 10km radius of St Kilda. Contact us to confirm if we serve your location.

We regularly review care plans and can adjust services as your needs evolve, ensuring ongoing support tailored to your circumstances.

We adhere to the Aged Care Quality Standards, the Aged Care Act, and other relevant regulations. We also have robust clinical governance and incident management frameworks in place.

At Circle Home Care, your feedback is vital to improving our services. You can share your thoughts through our web form, email, phone, or in person. Every piece of feedback is treated as an opportunity to learn and enhance care quality. Our Quality Care Advisory Body oversees the resolution process, ensuring concerns are addressed swiftly and effectively, in line with our Continuous Improvement Policy. We also invite clients and families to participate in shaping our services through our Consumer Advisory Body, ensuring your voice directly influences the care we provide.

Private aged care services can usually begin within 2 to 5 business days from your initial consultation - sometimes sooner.

There are no delays from government assessments or administrative backlogs.

We offer a free consultation to assess your needs and match you with qualified staff in your area.

You can pause, change, or cancel services at any time with just 48 hours’ notice.

There are no lock-in contracts for private clients, and your care plan is fully flexible. We regularly check in with you to make sure the services still meet your needs and preferences.